Our Story

We Exist Because
Visa Applications Shouldn't Be Hard.

VisaBanana was built by a team of frequent travelers who spent years navigating unreliable agents, opaque fee structures, and last-minute rejections. We knew there was a better way — one grounded in technology, clear communication, and genuine accountability to the applicant.

50,000+
Visa applications approved
4.9 / 5
Average applicant rating
50+
Countries covered
< 48 hrs
Average e-Visa turnaround

Our Mission

To make every visa application in India straightforward, affordable, and backed by a service that stands behind its promises. We are not a middleman who collects a fee and disappears — we are a platform that tracks your application, alerts you to issues, and automatically makes it right when things go outside the expected window.

Our long-term goal is to cover every major travel corridor accessible to Indian passport holders — so that no matter where you want to go, a reliable, transparent online visa application is one click away.

What We Actually Do

VisaBanana is an online visa facilitation platform — not a travel agency, not an immigration law firm. We prepare and submit tourist, business, and transit visa applications on behalf of Indian applicants to embassies, consulates, and government e-Visa portals worldwide.

Document Review
Our system checks every document against the destination country's current requirements before submission — catching errors that would otherwise cause rejections.
Application Filing
We submit directly to official government portals and embassy channels, with no third-party routing that could introduce delays or data risks.
Real-time Tracking
Every application status update from the issuing authority is reflected in your VisaBanana dashboard within hours, not days.
VBshield Protection
On eligible visa types, a service-fee refund is triggered automatically when a visa is rejected or arrives outside the committed processing window.

What We Stand For

Radical Transparency

Every fee is itemised before you pay — government charge, our service fee, and any third-party costs. What you see at checkout is exactly what leaves your account.

Speed Without Shortcuts

We process applications quickly because our document review is automated and our embassy relationships are current — not because we skip the checks that protect your approval chances.

Accountability by Default

VBshield automatically refunds our service fee when an eligible visa is rejected or delayed. No claims process, no customer service call — it just happens.

Plain-Language Policies

Our refund policy, privacy policy, and fee structure are written so a first-time traveler can understand them in five minutes. Legalese is a trust problem, and we treat it like one.

How We Got Here

2022

Founded in Gurgaon with a single focus: making the Indian visa application experience honest and digital-first.

2023

Launched support for UAE, Vietnam, and Thailand e-Visas. Crossed 10,000 approved applications.

2024

Introduced VBshield — automatic service-fee refunds on rejections and delays. Expanded to Schengen and Japan.

2025

Reached 50,000 approved applications. Opened US B1/B2 and China visa corridors. Launched the Transparency Report.

Why Applicants Choose Us

The Indian visa services market is crowded with agents who charge high fees, provide little transparency, and disappear after payment. VisaBanana is built differently:

  • Every government fee is listed separately — you always know exactly what we charge versus what the embassy charges.
  • We publish our refund policy in plain language, with specific scenarios and outcomes — not a blanket "no refunds" disclaimer.
  • VBshield means our financial interest is aligned with yours: we benefit only when your application succeeds on time.
  • Our security architecture (AES-256 at rest, TLS 1.3 in transit) is detailed publicly on our Security page — not buried in fine print.
  • We publish an annual Transparency Report covering how we performed on refunds, fee structures, and customer feedback.

Ready to apply?

Browse our live visa corridors, check eligibility, and file your application in under 15 minutes.

Contact Us

See also our Refund Policy, Privacy Policy, Transparency Report, and Security.